SHIPPING FEES

Standard shipping fees

Orders under $50 | $9.00
Orders between $50 and $99.99 | $11.25
Orders over $100 | 11% of order total
Welcome bundles | $14.95 + applicable tax

All Epic Box subscription plans qualify for free shipping. | Find out more here.

Epicure ships via USPS, UPS, and FedEx. We require a street address and do not currently ship to PO Boxes or APO/FPO/DPO addresses. Shipping fees on US orders will be charged in USD. All orders to an Alaska shipping address will incur a surcharge of $14.95 USD. This includes subscription orders and all free shipping orders.

RETURNS & EXCHANGES

We offer a 90-day money back guarantee!

We hope you will love our products, but if for any reason you’re not completely satisfied within 90 days of your purchase, we will exchange or fully refund your item. Extended guarantees also apply to the following products, excluding promotional items. Proof of purchase is required for extended guarantees.

Cookware products: Minimum one-year guarantee against manufacturer’s defects, unless otherwise noted. Silicone products and nonstick coating cookware: Three-year guarantee against manufacturer’s defects. Stainless steel products: Lifetime guarantee against manufacturer’s defects.

Need to request a refund or exchange?

Contact your Ambassador or let our Customer Experience team help you. Get in touch with us at customerexperience@epicure.com or 1-888-595-6363.